In this brief series on how to manage a "not my job" attitude, we've discovered that business leaders use this concept in four very practical ways in order to be sustainably successful. (Check out the first three methods: Think Like A CEO, Inventory Workload & Priorities, Dominate & Delegate.)
The fourth method is the one practice that truly separates this leaders from all the rest.
Do What Others Are Not Willing To Do.
I'm not referring to the tasks, duties that you've delegated. I'm talking about a forward thinking, proactive behavior that focuses your attention on finding the extra things that create added value to your employees, customers and the company. These are the things that are not in your job description, but will make a difference for those you serve. When you have freed up your time by letting go of the things that you shouldn’t do, you will have discretionary time to focus on creation instead of reaction.
My friend, Stephen Shapiro is on a mission to work only one hour a day. He wrote in his article for American Express Open Forum:
“If you spent only 20 percent of your time extracting 80 percent of the revenue from your existing business model, this gives you 80 percent of your time to do something different.”
What could you do that no one else is willing to do in that 80% of extra time? All it takes is one meaningful action or one excellent idea to separate you from the crowd. Your customers will be blown away by the results you provide. Your employees will be excited to be part of a forward moving agenda. You will have a new sense of accomplishment and satisfaction because you will no longer be working a job, you will be leading the way.
Go ahead, act like it's "not my job" by practicing these four methods for the next 30 days. You're going to start getting better results.
I'm looking forward to your comments about the experience.